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Frequently Asked Questions |
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 How do I get to the Louvre? |
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How can wheelchair users access the Pyramid? |
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Where can I borrow a wheelchair? |
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What sort of print materials are available at the information desk under the Pyramid? |
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How can wheelchair users access the collections? |
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Can I keep my aids with me in the museum? |
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Where are the accessible bathrooms located? |
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How do I get to the Louvre? |
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Underground parking is available for cars and tour buses. The entrance, on Avenue du Général-Lemonnier, is open from 7 a.m. to 11 p.m. Everything from the parking area to the museum is accessible to a handicapped visitor.
Specially-equipped vehicles whose clearance exceeds two meters may use the parking area reserved for tour buses. Disabled visitors are eligible for a 50% discount on the parking fee (proof of disability required). There is no reduction in price for tour buses.
For more information, call +33 (0)1 42 44 16 32 or +33 (0)1 42 44 16 34, or visit the garage's Web site: www.autocars.paris.fr
Taxis and specialized vehicles may drop off and pick up visitors at the Carrousel roundabout. |
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How can wheelchair users access the Pyramid? |
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Visitors with physical disabilities have priority and can enter without waiting in line.
If you enter through the Pyramid: an elevator is available to take disabled visitors and those with limited mobility down to the reception area.
If you enter through the Carrousel arcade (entrance at 99 rue de Rivoli) or from the parking area: elevators are available to take you to the reception area beneath the Pyramid.
If you enter through the Porte des Lions: an elevator is available.
If you enter from the Passage Richelieu between the place du Palais Royal and the Pyramid: only escalators are available at this entrance. |
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Where can I borrow a wheelchair? |
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| You can borrow a manual wheelchair at the information desk, in exchange for a piece of identification. You do not need to reserve in advance, although groups can reserve if they wish by calling +33 (0)1 40 20 59 90. For more information, call: +33 (0)1 40 20 53 17 |
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What sort of print materials are available at the information desk under the Pyramid? |
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| An informational map, listing accessible entrances and areas of the museum, is available in French and English. You can also find a program of guided tours for hearing- and visually-impaired adults. |
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How can wheelchair users access the collections? |
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| From the lower ground floor, you can reach the collections in the Sully, Denon, and Richelieu wings. To reach it from under the Pyramid, take elevators D or E, which can be found to the left of the group reception area, or by taking the passageway behind the Sully escalators. |
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Can I keep my aids with me in the museum? |
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| Electric and manual wheelchairs, guide dogs for the visually impaired, and tipped canes are allowed in the collections. You can visit the permanent collections with optical aids, but please alert the museum guards that you plan to do so. |
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Where are the accessible bathrooms located? |
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| You can find accessible bathrooms in the Hall Napoléon, as well as in the three wings of the museum. |
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