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I have a question about my upcoming visit.

I lost something during my visit.

I would like to make a complaint.

I would like to provide feedback about my last visit.


In keeping with government directives to reduce the spread of COVID-19, the Musée du Louvre, Tuileries Garden and Cour Carrée will remain closed until further notice.

If you have purchased a ticket to visit the museum or take part in an activity after March 14, 2020, you are entitled to a refund. See refund terms and conditions.

This service continues to operate on a work-from-home basis but given the high number of tickets to be processed, you may not receive your refund before September. Thank you for your understanding and patience.


If you have a specific request or suggestion, please identify the appropriate contact person or department in the tabs below:

Musée du Louvre

The Louvre is open every day (except Tuesday) from 9 a.m. to 6 p.m.
Night opening until 9:45 p.m. on Wednesdays and Fridays
The museum will be open on December 24 and 31 from 9 a.m. to 5 p.m (no night opening).
Closed on the following holidays: January 1, May 1, December 25
Musée du Louvre, 75058 Paris - France
Métro: Palais-Royal Musée du Louvre (lines 1 and 7)

Tel. +33 (0)1 40 20 53 17 (except Tuesday)


Membership Center (Espace Adhésion) at the Louvre

Located between the Pyramid and the Galerie du Carrousel, allée du Grand Louvre.
Open daily (except Tuesday) from 9 a.m. to 5 p.m., and 9 p.m. on Wednesdays and Fridays.
Closed the first Sunday of the month from January to August.
Tel. + 33 (0)1 40 20 51 04


Visitors with disabilities

Tel. +33 (0)1 40 20 59 90

Alternatively you can contact:
Information desk: +33 (0)1 40 20 53 17

Practical information

The Musée du Louvre, Tuileries Garden and Cour Carrée will remain closed until further notice.

All those who have purchased a ticket online will automatically receive a refund – no action is required. Due to the number of refunds we have to process, this operation may take up to three months.

Thank you for your understanding.

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