Two information desks, where visitors can ask any questions to staff members and pick up the museum map (available in 7 languages), are located under the Pyramid.

Walking sticks, folding stools, strollers, baby carriers, and wheelchairs are available free of charge from the visitor assistance area (located beneath the Pyramid), in exchange for a piece of ID.

All equipment is disinfected between each use.

Self-service lockers are available free of charge beneath the Pyramid. Visitors are advised not to bring suitcases or large bags to the museum. All items left in the lockers must be collected the same day. The museum shall not be held responsible for any items of value placed in the lockers.

Please note: any items exceeding 55 x 35 x 20 cm are not permitted in the museum (welcome area and exhibition rooms).

The ‘Louvre_Wifi_Gratuit’ network is available under the Pyramid and in the exhibition rooms. The free Wi-Fi connection last one hour and can be renewed as many times as needed.

Phone charging lockers are available under the Pyramid. 

Toilets can found in the welcome area under the Pyramid and throughout the museum. Most have a baby changing table.

An underground car park is located at 1 Avenue du Général Lemonier, from which you can access the museum via the Galerie du Carrousel entrance. It is open daily from 7 a.m. to 11 p.m.

Visitors with disabilities are entitled to a reduced car park rate – this can be organised at the dedicated area for visitors with special needs under the Pyramid.

Lost something? If you are still in the museum, head to the Help Desk under the Pyramid and a member of staff should be able to help you. If you have already left, you can fill out a report form on our partner website to notify the Lost & Found team.