The museum is closed

In line with measures taken by the French government to prevent the spread of COVID-19, the Musée du Louvre and Musée National Eugène Delacroix will remain closed up until and including May 18.

Visitor amenitiesEverything you need to enjoy the Louvre in the best conditionsVisit | Visitor amenities

Amenities

Comfort and convenience

  • Information desks

    Two information desks, where visitors can ask any questions to staff members and pick up the museum map (available in 7 languages), are located under the Pyramid.

  • Loan of equipment

    Walking sticks, folding stools, strollers, baby carriers, and wheelchairs are available free of charge from the visitor assistance area (located beneath the Pyramid), in exchange for a piece of ID.

    All equipment is disinfected between each use.

  • Cloakroom

    Self-service lockers are available free of charge beneath the Pyramid. Visitors are advised not to bring suitcases or large bags to the museum. All items left in the lockers must be collected the same day. The museum shall not be held responsible for any items of value placed in the lockers.

    Please note: any items exceeding 55 x 35 x 20 cm are not permitted in the museum (welcome area and exhibition rooms).

  • Free Wi-Fi

    The ‘Louvre_Wifi_Gratuit’ network is available under the Pyramid and in the exhibition rooms. The free Wi-Fi connection last one hour and can be renewed as many times as needed.

  • Free phone charging service

    Phone charging lockers are available under the Pyramid. 

  • Toilets

    Toilets can found in the welcome area under the Pyramid and throughout the museum. Most have a baby changing table.

  • Car park

    An underground car park is located at 1 Avenue du Général Lemonier, from which you can access the museum via the Galerie du Carrousel entrance. It is open daily from 7 a.m. to 11 p.m.

    Visitors with disabilities are entitled to a reduced car park rate – this can be organised at the dedicated area for visitors with special needs under the Pyramid.

  • Lost and found

    Lost something? If you are still in the museum, head to the Help Desk under the Pyramid and a member of staff should be able to help you. If you have already left, you can fill out a report form on our partner website to notify the Lost & Found team.

Audio guide

Audio Guide on New Nintendo 3DS

  • Available in 9 languages: English, French, Spanish, Italian, Portuguese, German, Japanese, Korean and Chinese.
  • The audio guide also uses geo-location to allow you to check which level you are on and which part of the museum you are in.
  • Includes commentaries on the temporary exhibitions (in French & English only)

Book your audio guide in advance

To save time queueing at the distribution counters, you can book your audio guide in advance via the online ticketing service. You will be sent a ticket to present at one of the three distribution counters.

Book and gift shops

Shop online

You don’t have to come to the Louvre to bring a piece of it home! Visit our online boutique for a range of art-related merchandise, catalogues, souvenirs, limited editions and more!