Frequently asked questionsAnswers from the LouvreVisit | FAQ | Groups

Groups

• How many people can visit per group (pupils and leaders included)?

  Self-guided group visits are intended for groups under the guidance and responsibility of a group leader (certified tour guide with card, teacher, or CLEF cardholder having completed the EPML education requirements).

  Any group without such a group leader present, or with a group leader without official permission to give tours, will be refused admission with no possibility of reimbursement for its reservation fee or the associated group participant entry fees. 
  
  Definitions:

  • ‘small group’, a group of 1 to 6 participants, with paid or free entry, accompanied by a group leader. A ‘small group’ may therefore number up to 7 participants total, including the group leader.
  • ‘large group’ will consist of 20 participants with paid or free entry, accompanied by a group leader. A ‘large group’ will not exceed 21 people, including the group leader.
  • ‘school group’, a group of 7 to 35 participants maximum, including group leaders.
  • ‘extracurricular group’, a group of 7 to 25 participants maximum, including group leaders

   School/extracurricular groups must have:

  • One group leader for every 8 students for primary school classes.
  • One group leader for every 15 students for secondary school classes.
  • One group leader for every 8 participants for extracurricular groups.
     

• Can our group take a break during the visit or have lunch at the museum?

  Chairs are available throughout the museum if you need to take a break during the visit. You cannot eat or drink in the exhibition rooms. For lunch, you can take a picnic in the Carrousel Garden or make a booking at one of the restaurants that accepts groups.
   

• What can I do/is expected of me as a group leader?

  Whether visiting with an official guide or not, you are expected to ensure that your group is following the museum rules and regulations. Visitors are not allowed to touch the artworks or shout or run in the museum.

  Speaking to the group in the Salle des États and stopping with the group in the side corridors is forbidden, to avoid blocking room access. It is possible to cross the room without stopping as a group.
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• What does the ‘right to speak’ mean?

  Individuals with the right to speak publicly may speak publicly to their group inside the museum’s galleries. 
  By virtue of article 15 of the Musée du Louvre’s visit regulations, the right to speak publicly is granted to holders of the carte de guide-conférencier conferred according to the applicable regulatory conditions of article L221-1 of the French Code of Tourism; guides from French national museums; curators of French or foreign museums with professional ID; CMN lecturers; teaching staff and TDO leaders from the École du Louvre and French or foreign teachers leading their students; and Carte CLEF and CLEF+ holders for an audience classed as ‘priority’ by the EPML, provided they have been trained by the museum’s Education Democratisation and Accessibility Department.

  The right to speak publicly is granted when a group booking is made. Individual admission tickets must also be booked for each group member. 
   

• There is a disabled person in our group. Where can I go for assistance?

  Special equipment is available for children and disabled visitors at the visitor assistance area (wheelchairs, prams, etc.). If you have any problems, please speak to a member of staff under the Pyramid or at the group reception area. Please find all the information in the 'Accessibility' pages.

• How far ahead can I/do I have to book a time slot?

  Group visits must be booked in advance via  the online request form on the Musée du Louvre website: https://contact.louvre.fr/hc/en-gb/requests/new

  Only requests submitted via this form will be considered. Groups without a reservation will not be granted access to the museum galleries. Visitors with free admission are advised to book a time slot as soon as possible. 
  If you wish to book a guided visit or other activity, see the booking calendar on the museum’s ‘visit as a group’ pages.  

  Louvre Educational & Training Card (CLEF and CLEF+) holders wishing to book a guided visit or other activity enjoy the advantage of a 15-day priority booking period. 
  Tuesday visits are restricted to Louvre Educational & Training Card (CLEF or CLEF+) holders.