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Visitors with hearing impairments

Getting to the Louvre

We strongly advise all visitors to book a time slot in advance at to guarantee their admission to the museum in case of overcrowding.
Entry to the museum is free for disabled visitors and the person accompanying them. Supporting documents required.

Disabled visitors and the person accompanying them are granted priority access (without queuing) at the reception area and museum entrances.
For more information send a request via this form.


Via the Pyramid

A central lift (the ‘tube’) will take you under the Pyramid to the reception area.

Via the Carrousel shopping centre

Access the Carrousel shopping centre from the car park or entrance at 99 rue de Rivoli.
To reach the reception area beneath the Pyramid, escalators and two lifts are available. Speak with the agents at the Carrousel entrance who will guide you toward the lifts. When you get to the underground shopping area, continue for 50 metres toward the inverted pyramid, where you will go through a security check before entering the museum.


Dedicated services

For visitors with assistive listening devices, hearing loops are installed beneath the Pyramid, at the Information Desk, automated ticketing machines, group reception area, the Help Desk, and in the Auditorium.

The Louvre’s audio guide on Nintendo 3DS™ XL has tours adapted for visitors with a hearing impairment. Hearing loops compatible with audio guides are available upon request. Take an audio-guided tour to discover the key facts about the history of the palace and its artworks. Our tours are geared towards adults or families. They are also available in French Sign Language and audio description (in French only).

For more information send a request via this form.